Refund policy

Thank you for shopping with VYPR Supplies. We are committed to ensuring you are satisfied with your purchase. Please read our returns policy carefully before initiating a return.

1. RETURN PERIOD
Our returns policy lasts for 30 days from the date of purchase. Unfortunately, if 30 days have passed since your purchase, we are unable to offer a refund or exchange.

2. ELIGIBILITY FOR RETURN
To be eligible for a return, your item must:
- Be unused and in the same condition that you received it
- Be returned in the original packaging
- Include all original components and accessories

3. PARTIAL REFUNDS (WHERE APPLICABLE)
Partial refunds may be granted in the following situations:
- Any item not returned in its original condition
- Items that are damaged or missing parts for reasons not due to our error
- Any item returned more than 30 days after purchase

4. FAULTY OR INCORRECT ITEMS
If you receive a faulty, damaged, or incorrect item, please contact us as soon as possible so we can resolve the issue promptly.

5. HOW TO INITIATE A RETURN
To start a return, please contact us with your order details before sending the item back.

CONTACT DETAILS:
Email: info@vyprsupplies.com
Phone: (+44) 7961 411395

RETURN ADDRESS:
VYPR Supplies
5 Grasmere
Macclesfield
Cheshire
SK11 8PL

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within a reasonable timeframe.