We ship worldwide from our UK base. Delivery times are estimates rather than guarantees and vary depending on your destination and the shipping method selected — you'll see the available options and estimated timeframes at checkout before you order. You'll receive a confirmation email with tracking information (where available) once your order has been dispatched.
Frequently Asked Questions
How long does shipping take?
Do you ship internationally?
Yes — we ship worldwide from our UK base. Any shipping fees, taxes, import duties, or other charges applicable to your order will be calculated and shown at checkout, and are the customer's responsibility.
Do your products come with a warranty?
Yes, our products are supplied with a manufacturer's warranty where applicable, in addition to your statutory rights. Please contact us for warranty claims — proof of purchase will be required.
What should I do if my product is damaged or defective?
Please inspect your order as soon as it arrives. If it's damaged, defective, or incorrect, contact us as soon as possible — ideally within 72 hours of delivery — with your order details and photos of the issue, and we'll sort out a replacement or refund.
What payment methods do you accept?
We accept major debit and credit cards, plus Shop Pay, Apple Pay, and Google Pay at checkout.